Hi customers, partners and subscribers!

The world right now is facing unprecedented uncertainty and all of us here at Vialing are concerned about the safety and well-being of our colleagues, customers, partners, and the many subscribers who make up Vialing’s vibrant family.

Our hearts are with those who have been affected personally by the outbreak of coronavirus (COVID-19) as well as the many communities around the world that are facing extreme measures in the attempt to slow its spread. Therefore, I wanted to reach out and update you on how we’re approaching the situation at Vialing.

First and foremost, our hearts go out to anyone who’s been impacted by the virus, either directly or indirectly. We assure you that at Vialing, we’re focused on the health and safety of our employees, families and communities.

For example, all of our employees have been working from home since the beginning of the Movement Control Order. We’re encouraging our teams to work with customers through digital channels as much as possible. We have also implemented online collaboration programs to keep remote teams connected to ensure our services stay up and running at all times. 

During difficult times like these, communication with our customers becomes even more important. We are fortunate thus far to have been able to continue to operate in this environment and are happy to be in a position to continue to support our customers.

This moment reminds us that we’re all connected like never before. As we go forward, we’ll be sure to keep you updated, and know that we always value your questions, ideas and feedback.

Lastly, if you have specific requirements or needs, please don’t hesitate to reach out to our team or email us at help@vialing.com, and we’ll respond as soon as possible.